Responsibilities:

1. Build and maintain strong relationships with assigned clients.
2. Serve as the primary point of contact for client inquiries, requests, and concerns.
3. Understand clients' needs and objectives to provide tailored solutions and recommendations.
4. Collaborate with internal teams, including sales, marketing, and product development, to ensure client satisfaction and retention.
5. Manage client accounts, including contract renewals, upselling opportunities, and billing inquiries.
6. Communicate regularly with clients to provide updates, gather feedback, and address any issues proactively.
7. Monitor and analyze key account metrics to track performance and identify areas for improvement.
8. Stay informed about industry trends and competitor activities to provide insights and recommendations to clients.
9. Prepare and deliver regular reports on account status and performance to internal stakeholders and clients.

Qualifications:

1. Bachelor's degree in business administration, marketing, or a related field.
2. Proven experience in account management, customer service, or sales.
3. Excellent communication and interpersonal skills.
4. Strong organizational and time management abilities.
5. Ability to multitask and prioritize tasks effectively.
6. Proficiency in Microsoft Office suite and CRM software.
7. Problem-solving skills and a proactive approach to addressing client needs.
8. Ability to work independently as well as part of a team.
9. Adaptability and willingness to learn in a fast-paced environment.

Pay Rate: $30-$33 hourly